Customer Support AIShopify Support PlatformBeginnerFree tier available

Richpanel Review (2026)

Customer support platform built for Shopify and WooCommerce — AI self-service portal, shared inbox, and automation that resolves order questions without agents.

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Price

Free, $29–$299/mo

Pricing model

Freemium

Skill level

Beginner

Setup

Easy

Best for

Growing Shopify brands who want a self-service portal that lets customers resolve order issues themselves before reaching a human agent

What it does well

  • Great free tier for Shopify
  • self-service portal is excellent
  • very easy setup

Watch out for

  • Best for Shopify only
  • less powerful than Gorgias for complex automation

Use cases

Shopify supportself-service portalshared inboxorder automation

Key features

Self-service portal
AI order lookup
shared inbox
automation rules
analytics

Role in your stack

Core

Output type

Text

Ideal for

E-CommerceSmall Business

Pairs well with

ShopifyGmailWhatsApp

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